Beware!, if any vehicle dealer approaches you demanding ‘incidental charges’ for the delivery of a vehicle that you purchased. For, it is a cognisable offense.
Giving a huge relief to consumers, the Ernakulam Consumer Dispute Redressal Forum has pronounced a path-breaking verdict against the practice of collecting ‘incidental charges’ for transporting vehicles from the manufacturer’s yard to the showroom.
This judgment is the first of its kind, not only in the State but in the country. The Forum observed that collecting ‘incidental charges’ does not have any statutory backing, and hence not legally valid. Customers can always approach consumer forums when they are asked to pay such charges.