Here’s why consumers say they don’t like the fancy tech systems in their cars: They don’t work very well.
Auto manufacturers face deepening challenges with technology as customer frustration with their multimedia systems builds, according to a study from market research firm J.D. Power and Associates.
Technology issues are now the most prevalent type of problem with new vehicles, according to the J.D. Power report on consumer reaction to the features on their newly purchased cars.
The biggest complaint? Built-in voice recognition systems.