Monte Reel , Kae Inoue , John Lippert , Jie Ma , and Ania Nussbaum:
“I keep my eyes on the scorecard,” Ghosn tells them. Production, profit, growth—the bottom line. Diversions constantly arise, but he’s learned to manage the distractions, which he says assume different forms in different parts of the world. “In Japan,” he says, “people have a tendency to preserve other people. But if you start to look at people, and not your scorecard, you’re going to be in trouble. If you start to say, ‘He’s not very good, but, hey, he’s such a good person, and he’s nice, and he’s a stand-up guy,’ then you’re compromising.”
It doesn’t take long for an indirect challenge to rise from the crowd: Can’t a modern executive do more than protect his bottom line? A Thai business consultant asks him to consider the example of driverless cars and the potential they have to ease congestion. Nissan is a leader in the field; it’s already selling its Serena model, with driver assistance, in Japan. But maybe, the man suggests, companies such as Ghosn’s should first introduce them to Bangkok and other underdeveloped cities, where rapid globalization has brought increased mobility but also haphazard urbanization and murderous traffic. Conventional business wisdom says companies should first test them in places with advanced infrastructures, but why shouldn’t Ghosn focus on the places where they’d do the most good? “Change the entire society,” the man urges Ghosn. “Disrupt!”