Traditional auto makers racing against Silicon Valley firms to develop self-driving cars and electric vehicles face more immediate technological challenges with a longstanding mainstay: the dashboard screen.
Customer frustrations are mounting with infotainment systems that fail to seamlessly connect smartphones and suffer a range of glitches including crashing electronic displays and imperfect voice-recognition features, according to dealers and automobile reviewers.
The dissatisfaction come despite significant leaps auto makers have made creating systems that function more like popular hand-held electronics.