This week I got an angry email from a friend who had just rented a car from Hertz: “Did you know Hertz is putting cameras in rental cars!? This is bullsh*t. I wonder if it says they can tape me in my Hertz contract.” He sent along this photo of a camera peeping at him from out of his “NeverLost,” a navigational device that the company has started putting in many of its cars:
“I even felt weird about singing in the car by myself,” he said. A Googling expedition revealed that my friend was not the first person driven to disturbance by the in-car surveillance system. A Yelp user was revved up about it. Disgruntled renters on travel forums like MilePoint and FlyerTalk want Hertz to put the brakes on “spy cams.” A loyal Hertz customer who rented a car in Chicago said it might make them never want to rent with Hertz again: